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FAQs About Linehaul Office

A linehaul office is a location where shipments are transferred between different shipping-methods, for example from plane to truck, or train to boat, or whatever.

LINEHAUL is the CHinese designator for CUSTOMS. Once your package reaches customs there is nothing anyone can to. Not AliExpress, China Post, the seller, or you. The ONLY thing you can do is wait. Customs can take as little as 7 days to several MONTHS to clear. It all depends on what was shipped along with your package. Your package was put into a cargo container and flown or sent by ship to your country where ALL of the packages on that transport are inspected, scanned, and logged into the customs system. this process happens at a snail's pace much of the time. All you can do is have patience and wait for your government's customs to finish processing your package to release.
Also understand, if you ordered something they don't like in customs, your package can be seized and you will never get it.

Carriers play an important role in line haul logistics. Line haul operations are complex and involve multiple moving parts, including the transfer of freight from one city to another, one mode to another, and one depot to another. Therefore, it is important to select line haul carriers that have knowledge and expertise in managing both LTL and FTL loads, are experienced in handling time-sensitive goods, ensure 100% SLA adherence, and are highly aware of geography-specific regulations and compliance.

It means it is not in China anymore, and also not in your country yet, but in an intermediate country between them. Next it will leave the transit country, and hopefully get directly to your country. This can take some days, because it is still very busy from all the Christmas shopping though.
Also, at some point it will go through customs, hopefully in your country but sometimes it goes through customs in multiple countries. Once it does go through customs in your country, and the local delivery company gets it, you can use the local delivery company tracking website to see when they will deliver.

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