Have you ever found yourself constantly refreshing the tracking page eagerly waiting for an update on your international package from AliExpress?
It’s like watching water boil, and one status that always seems to pop up is arrived at Linehaul office, it turns out a lot of people are in the dark about this.
When AliExpress says your package has arrived at Linehaul Office, it means the package has landed in the destination country and is now at a Distribution Hub, this is where it gets sorted and goes through the entire Customs clearance process, and during this stage the package receives another shipping label marking its Journey forward, the process is pretty straightforward from arriving at the Linehaul Office to being handed over to local delivery company, going through import Customs clearance and finally starting its delivery Journey to the recipient, it’s interesting to note that when AliExpress uses the term Linehaul, it essentially revolves around the Customs process, it’s almost like a code word for the entire ordeal,
and speaking of ordeals, we’ve seen instances where packages under the arrived at Linehaul office status, get stuck there for an uncomfortably long time, this delay is often due to the customer clearance process which as we know is beyond the senders or even AliExpress’s control,
Customs clearance can be a black box with the duration varying wildly, but what should someone do if their package seems to be stuck in this limbo for too long, patience is key, the Customs clearance process can take anywhere from a couple of business days to several months, it all depends on the contents of the container your package was shipped in and the backlog at the customs office, so if you’re waiting on a time sensitive package and it’s past the guaranteed delivery date, it might be worth reaching out for replacement or a refund. and for those curious about how long it typically takes for a package to move from arrived at Linehaul Office to your doorstep, it can range from two business days to 6 months depending on various factors, like customs Office backlog and the nature of the package, that’s quite the range for anyone looking to get more detailed updates on their package, third party tracking apps like https://www.linehual.com/ can be really helpful. when Ali Express updates the status to hand it over from Lin Linehaul, it means the package has cleared customs and is now with the last mile Courier for final delivery.
understand understanding these statuses can really help manage our expectations when it comes to international shipping.
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